FAQ – Help

Purchased products can be collected independently from our warehouse at 11 Moshe Levy St., Rishon Lezion.
[Please inform us of your arrival by phone number 058-7997571]

Yes, we offer delivery services to your doorstep. The shipping cost depends on:

* The size of the products
* Whether the products need to be assembled at your home
* If a hoist is required for large furniture pieces

We strive to deliver products as quickly as possible.
However, please note that delays beyond our control may occur.

Yes, you can return any product within 14 days of delivery, provided:

The product is in its original packaging
The product has not been used
Return shipping costs are at the customer’s expense.

Yes, we offer an assembly service for your convenience. This service is available at no additional cost.

If your product arrives damaged, please contact our customer service immediately. We will work to resolve the issue promptly.

Once your order is processed, you will receive an email with tracking details. If you have additional questions, please contact our support team.

We accept payments via:

Credit cards
Google Pay
Apple Pay

Yes! By signing up for our KARE ISRAEL Members Club, you’ll enjoy exclusive discounts, early access to new collections, and more.

Currently, we only offer shipping within Israel.

Our delivery team will contact you to coordinate a delivery time that works for you.

Yes, many of our products come with a warranty. Please check the product details or contact us for specific warranty information.

At this time, we do not offer customization. However, we offer a diverse range of styles to suit your preferences.